Shipping Policy

Shipping Carriers

Tachini Drums ships via USPS Priority (including international shipments) and UPS Ground. Express shipping is available upon request. At the discretion of Tachini Drums, orders may be shipped via carriers other than United States Postal Service (USPS), if deemed appropriate. You will be provided tracking information via email notice or via your PayPal account.

Large powwow drums, 36″ diameter, are best shipped via Greyhound Package Express shipping, it’s the most economical at US$195 for most locations in the US. Greyhound Package Express shipping items can only be picked up at Greyhound shipping locations. There are no door-to-door shipping options. UPS, FedEx and freight are additional shipping options. Shipping charges for these carriers begin at US$255 depending on location, carrier, and options. Be advised there may be additional shipping charges. The final shipping fee will be determined when it is ready to ship. We will contact you if additional shipping charges apply to your order.

The flat rate shipping option is the average domestic price. On orders with multiple items the flat rate shipping charge may not capture the total shipping charge. We will contact you if a balance remains. In the event of a shipping over charge we will issue you a refund for the overage.

Please note that UPS does not ship to P.O. Boxes.

International Shipping

International purchasers are responsible for any customs, duties, taxes, service fees, and brokerage fees, in addition to shipping cost paid at the time of purchase to Tachini Drums.

Large powwow drums ship via freight and will be arranged with consultation with the customer. Please contact us at tachini@yahoo.com for questions on international shipping of large powwow drums.

Processing Time

We ship orders as promptly as we can. Most orders ship the same or next day. Please allow 2-5 business days for order processing time. Powwow drums and drum stands normally ship in 2-4 weeks. Additional time may be necessary due to supply shortages, the volume of incoming orders, or other unforeseen events. We will let you know if additional time is required to fulfil your order.

Please note that the number of days noted on the USPS Priority shipping method at check-out indicates the carrier’s estimated transit time in business days. This does not include order processing time, which can take 2 to 5 business days after the order is placed.

If you need your order to be delivered by a certain date, please let us know. You can calculate estimated shipping time to your destination here for USPS Priority Mail or here for UPS Ground. The “Ship From” ZIP code is 98115. Please note that shipping carriers do not guarantee their shipping time estimates. These estimates are calculated in business days, and do not include the day the carrier receives the package.

Carrier delivery delays can occasionally occur. Should a package be significantly delayed or lost, please contact us within 21 days of the expected delivery date.

Address Errors

Please double-check your delivery address entry.  Incorrect or incomplete delivery addresses can cause delays in your shipment and/or cause the package to be deemed undeliverable. Re-shipping and replacement costs due to incomplete or incorrect addresses are the responsibility of the customer.

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